If your meter cannot be accessed due to vegetation, an unfriendly dog, or a locked gate, we must estimate your bill. If you choose to keep your gate locked, please contact us to make arrangements to have your meter accessed on the "scheduled read date." You'll find this date printed on your last bill.
We may also contact you because of a locked gate when we need to work on the meter or survey the underground piping. And in an emergency, we or the fire department may need to shut off your meter. So make sure the meter is easy to reach.